Privacy Policy

Collected Information

We receive, collect and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address; the password; computer and login information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product ratings, recommendations and personal profile.

How do we collect information?

When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.

For what purpose do we collect this information?

We collect this non-personal and personal information for the following purposes:

1. Provide and operate the Services;

2. To provide our users with assistance and technical support;

3. To be able to contact our visitors and users with general or personalized service notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

5. Comply with applicable laws and regulations.

How we store, use, share and disclose personal information of visitors to our site

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with visitors to our site?

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

How to withdraw your consent?

If you no longer want us to process your data, please contact us at contact@thepickychemist.com or mail us at:

Picky Chemist Roastery

Rue Auguste Nève, 17

4052 Beaufays

Belgium

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when we update it, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and/or disclose.